Frequently Asked Questions

If you do not have an account yet, Register and fill in your personal data first. Or, simply Log In and add the products you want to your cart and check out!

Yes. We have several official e-commerce shops?

Shopee, Tokopedia, TikTok Shop, Blibli, Lazada 

To easily access our e-commerce shop → Click the icon for Shopee or Tokopedia on every product page.
 

Yes. You can contact our Customer Service here.

Herbilogy products are available in various e-commerce (online) and offline:

Shopee, Tokopedia, TikTok Shop, Blibli, Lazada 

For further information about the nearest offline store, you can contact our Customer Service via Whatsapp.

You can press the 'Join us as reseller' button at the bottom of the page or you can contact our Customer Service via Whatsapp for us to forward it to the related team.

If the order status change happened on the same day, wait a moment because the courier is usually on the way to your house. However, if it's been a few days after the status has changed and you still haven't received the package, please contact our Customer Service via Whatsapp and we will asist in the process of getting your order to you.

For further information regarding orverseas purchases, please contact our Customer Service via Whatsapp.

For further information regarding discount, please contact our Customer Service via Whatsapp.

Currently it is not possible to make purchases with COD (Cash on Delivery) system.